Do you use "Sign in with Google" for the sites or web apps that you want to open in a Switchboard room with a cloud browser?
If your Google account is set up for two step verification, you may need to take a few extra steps the first time you sign in.
Two step what?
Services like Google often require a second step after you enter your password to verify your identity. Typically this requires entering a code sent to your phone through an SMS or dedicated app.
Once your identity is verified you can use "Sign in with Google" without needing to go through both steps each time.
Why can't I be verified?
Google has recently started using a key sent over Bluetooth or a USB cable between devices instead of a numeric code to identify users.
We're working to support more authentication options like these, but for now you'll need to follow the steps below to use an alternative method.
If you get a notification on your phone with the Bluetooth symbol, or a prompt in the Switchboard browser asking you to connect your phone with a USB cable, you can follow the steps below to log in.
What should I do?
1) When you see the Bluetooth prompt on your phone, click "Yes, continue"
2) In the Switchboard room, click "Close" on the browser popup that says "Your identity could not be verified".
3) In the browser you should see a message letting you know "Your phone can't locate your device". Click the blue "More ways to verify" link on the left.
4) You should see multiple ways to finish verifying your account. Don't worry if they look different than the image below. Find and click "Tap Yes on your phone or tablet".
4) Follow the prompts on your phone to finish logging in.
If you're still unable to log in, contact support@switchboard.app for further assistance.